| OCTOBER |
| Date |
Event |
Description |
Location |
Information/ Cost |
|
Wednesday October 10
6 - 8:30 p.m. |
A Blueprint for Customer Service Excellence
Co-Sponsored by
|
It costs five times as much to develop a new customer as it does to keep an existing one! This workshop is designed to provide business owners and managers with a practical plan that outlines the critical steps that lead to achieving customer service excellence. Come learn proven techniques that can help you develop new customers and continue to grow the relationship with the existing customers.
Presented by Linda Harasin, OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment. |
City of Mission Viejo
200 Civic Center
Saddleback Room
Mission Viejo, CA 92691
|
(714) 564-5200
$25
Refreshments provided
|
|
Wednesday
October 17
6 - 8:30 p.m. |
Drive Customers to Your Website |
Accelerate your marketing by taking your company’s website to the next level! Learn about search engines and how to use them to be listed near the top and drive customers to your website. Search Engine Relationships, Tracking and Logging, Link Development and Pay-per-Click are a few of the more advanced concepts that will give you the edge to use e-commerce as another marketing tool. Utilize the Internet’s advantages and minimize its limitations to improve your market position!
Presented by John Gibson, OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706 |
(714) 564-5200
$25
Refreshments provided
|
Tuesday
October 23
6 - 8:30 p.m. |
Quickbooks: An Overview for Beginners |
Every business owner needs to learn the basics of how to setup QuickBooks! In this seminar participants will receive instructions on installing the computerized bookkeeping software at their home or business. The seminar also covers entering sales and invoices, making deposits, entering and paying bills, reconciling bank accounts and producing basic financial statements.
Presented by Mark McCallick, C.P.A, OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706 |
(714) 564-5200
$25
Refreshments provided
|
Wednesday
October 24
9 a.m. - 3:30 p.m. |
State Payroll Tax Workshop
(Part 2 of 2-part series) |
(Payroll tax knowledge or prior attendance at a Federal/State Basic Payroll Tax Seminar or Basic Payroll Tax Seminar required.)
This special, hands-on workshop is tailored for individuals who previously attended the Federal/State Basic Payroll Tax seminar. Learn what employment records and other information employers are required to maintain by law, how to calculate and when to remit payroll taxes, when, where and how to prepare and file wage reports and other required EDD forms. Space is limited. Register today!
Presented by EDD (Employment Development Department of CA)
* Please arrive at least 15 minutes early to
check-in. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706 |
(714) 564-5200
No Charge!
|
|
Wednesday
October 24
6 - 8:30 p.m. |
Essential Steps to
Starting a Successful Business
Co-Sponsored by
|
What are the critical steps to starting a successful business? Learn about tax and license requirements, the importance of good credit, what is needed to secure financing, and how to write a business plan. You will walk away with materials you can refer to as you move forward.
Presented by an OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment. |
Garden Grove Community Meeting Center, B Room
11300 Stanford Ave.
Garden Grove, CA 92840
|
(714) 564-5200
$20
|
| NOVEMBER |
| Date |
Event |
Description |
Location |
Information/ Cost |
Thursday
November 1
8 a.m. - Noon
|
Benefits of an Employee Handbook and How to Use it to Manage & Motivate Your Workforce
Co-Sponsored by
|
Minimize your liability as an employer by learning the do's and don'ts in creating an employer/employee handbook. What are the pros and cons of a handbook? Is there a threshold where a handbook is required? Should a handbook be translated to the native language of my employees? Is a handbook an employment contract? Learn answers to these and other questions. Register today!
Presented by a panel of experts.
* Please arrive at least 15 minutes early to
check-in.
|
Mile Square Golf Course Banquet Facility
Fountain Valley, CA
Please call for details
|
(714) 241-4912
No Charge!
Breakfast provided
|
|
Friday
November 2
9 a.m. - 1 p.m. |
Employee or Independent Contractor Tax Seminar
|
In this seminar, you will learn the factors that determine if a worker is an employee or independent contractor; the consequences of incorrectly classifying workers; the basics of statutory employment; and how to get help.
Presented by EDD (Employment Development Department of CA)
* Please arrive at least 15 minutes early
to check-in. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706 |
(714) 564-5202
No Charge!
|
|
Monday
November 5
6 - 8:30 p.m. |
Effective Marketing Strategies to Grow your Business
Co-Sponsored by
|
“Out of sight, out of mind.” Don’t let this quote be the case for your business. Register now for this dynamic seminar packed with ideas, tools and techniques that will show you how to maximize your business visibility. Position your business to your target market of existing and potential clients so that they can come looking for your. Learn how to attract new customers, keep existing ones, generate leads, cultivate referrals, develop your image and grow and expand your network and data base to increase your bottom line!
Presented by Linda Harasin, OC SBDC Consultant.
* Please arrive at least 15 minutes early
to check-in. |
City of Anaheim
Gordon Hoyt
Conference Room
201 S. Anaheim Blvd.
Second Floor
Anaheim, CA 92805 |
(714) 564-5200
No Charge!
Dinner provided
|
|
Wednesday
November 7
6 - 8:30 p.m. |
Essential Steps to
Starting a Successful Business
|
This seminar will take you through the essential steps that are critical in starting a successful business. Learn about tax and license requirements, the importance of good credit, and what is needed to secure financing. We will also cover the basics of how to write a business plan, an essential component in starting a business and in obtaining financing. Participants will receive reference materials to use as they move forward in the business planning process.
Presented by Linda Harasin,OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706
|
(714) 564-5200
$20
|
Thursday
November 8
8 a.m. – 1 p.m. |
Procurement Advantage
Co-Sponsored by
|
This seminar will prepare business owners to be successful in the public sector market. The course will provide you with a general understanding of the procurement process used by the government agencies. We will also share how small businesses can market their goods and services to the government.
Presented by a panel of experts
* Please arrive 15 minutes prior to check-in and for payment. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706
|
(213) 217-7444
No Charge!
Continental Breakfast & Lunch provided
|
Tuesday
November 13
6 – 8:30 p.m. |
What Every or Would-be Employer Needs to Know
Co-Sponsored by
|
Whether you are an employer or are considering becoming one, you cannot afford to miss this seminar! Industry experts will share their knowledge and expertise on best practices for hiring, keeping, and firing employees. You will learn:
- If you really need an employee handbook
- What regulations apply if you have only one, 10, 50 or more employees
- How you can offer your employees affordable benefits
- If you are ready to hire your first employee
Presented by a panel of experts
* Please arrive at least 15 minutes early to check-in and for payment. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706
|
(714) 564-5200
$25
Refreshments provided
|
Thursday
November 15
9 a.m. – 3:30 p.m. |
Federal/State Basic Payroll Tax Seminar |
This seminar will teach the basics of federal and state payroll taxes every business owner should know about! Learn how to report taxes and how to distinguish between an employee and independent contractor. You will also gather information on independent contractor reports and ways you can get assistance on your payroll taxes.
Presented by EDD and the IRS
* Please arrive at least 15 minutes early
to check-in. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706
|
(714) 564-5200
No Charge!
|
|
Thursday
November 29
9 a.m. – 4:30 p.m. |
Strategies for Public Sector Contracting
Co-Sponsored by
|
Learn to prosper in the public sector market! This seminar will teach business owners the strategies that can be applied to succeed in this popular contracting business. Who should attend? Companies interested in contracting opportunities in Information Technology, engineering, architectural, construction, management, scientific and technical services.
Presented by a panel of experts
* Please arrive at least 15 minutes early
to check-in. |
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706
|
(213) 217-7444
No Charge!
Continental breakfast provided
|
| DECEMBER |
| Date |
Event |
Description |
Location |
Information/ Cost |
Monday
December 10
6 – 8:30 p.m. |
Effective Strategies for Increasing Sales
- presented in Spanish
|
Learn the strategies to become a better salesperson. Discover your clients' needs that translate to profitable success. Don't miss this great seminar that will help you increase sales easily and rapidly by learning how to develop client programs that create loyalty and repeat sales. Register today!
Presented by Elisabeth Pechs, OC SBDC Consultant
* Please arrive at least 15 minutes early to check-in and for payment.
|
Orange County Hispanic Chamber of Commerce
888 W. Santa Ana Blvd., Suite 150
Santa Ana, CA 92701 |
(714) 564-5200
$25
Refreshments provided
|
|
Thursday
December 13
9 a.m. – 3:30 p.m. |
Federal/State Basic Payroll Tax Seminar
|
This seminar will teach the basics of federal and state payroll taxes every business owner should know about! Learn how to report taxes and how to distinguish between an employee and independent contractor. You will also gather information on independent contractor reports and ways you can get assistance on your payroll taxes.
Presented by EDD and the IRS
* Please arrive 15 minutes prior to check-in and for payment.
|
Rancho Santiago Community College District Center
2323 N. Broadway,
Board Room 107
Santa Ana, CA 92706 |
(714) 564-5200
No Charge!
|
